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Security & data protection Art. 28 GDPR

Subprocessors with access to personal data

Every third party we engage as a processor under Art. 28 GDPR, with its country of registration versus its country of processing, purpose and scope. We maintain this record actively, and the review date below is real.

  • 9 processors
  • 8 × EU/EEA
  • 1 × 3rd country*
Subprocessors with access to personal data
Name Registered in Processing location Purpose Applies to Start End
OVH SAS Role: platform operation France (EU) France (EU) Platform operation (managed Kubernetes, managed PostgreSQL, secret management) All customers 2026-10 -
Brevo SAS France (EU) EU / EEA (EU) Dispatch of e-mails from the platform (SMTP relay); contact management for website enquiries and the newsletter All customers and their recipients; website enquirers and subscribers 2026-10 -
IONOS SE & Co. KGaA Role: application and database hosting Germany (EU) EU / EEA (EU) Hosting of application and database All customers 2025-01 -
Scaleway SAS incl. Transactional Email Role: cloud infrastructure, email France (EU) EU / EEA (EU) Managed cloud infrastructure, email dispatch All customers 2025-01 -
STRATO AG Role: internal tooling Germany (EU) Germany (EU) Internal infrastructure (Dokploy) All customers 2025-01 -
OpusDNS GmbH Germany (EU) EU / EEA (EU) Domain management & DNS Website visitors 2025-01 -
Umami analytics.kontier.eu Self-hosted (EU) Germany (EU) Cookie-free reach measurement Website visitors 2025-01 -
Formbricks surveys.kontier.eu Self-hosted (EU) Germany (EU) Contact and demo enquiries (replaced by Brevo) Enquirers 2025-01 2026-11
Stripe Payments Europe, Ltd. Transfer to Stripe, Inc. (US) under DPF + SCC Ireland (EU) EU / EEA · US* (3rd country) Payment processing Customers with self-serve checkout 2025-06 -

OVH SAS

Role: platform operation

Registered in
France (EU)
Processing location
France (EU)
Purpose
Platform operation (managed Kubernetes, managed PostgreSQL, secret management)
Applies to
All customers
Start → End
2026-10 - active

Brevo SAS

Registered in
France (EU)
Processing location
EU / EEA (EU)
Purpose
Dispatch of e-mails from the platform (SMTP relay); contact management for website enquiries and the newsletter
Applies to
All customers and their recipients; website enquirers and subscribers
Start → End
2026-10 - active

IONOS SE & Co. KGaA

Role: application and database hosting

Registered in
Germany (EU)
Processing location
EU / EEA (EU)
Purpose
Hosting of application and database
Applies to
All customers
Start → End
2025-01 - active

Scaleway SAS

incl. Transactional Email

Role: cloud infrastructure, email

Registered in
France (EU)
Processing location
EU / EEA (EU)
Purpose
Managed cloud infrastructure, email dispatch
Applies to
All customers
Start → End
2025-01 - active

STRATO AG

Role: internal tooling

Registered in
Germany (EU)
Processing location
Germany (EU)
Purpose
Internal infrastructure (Dokploy)
Applies to
All customers
Start → End
2025-01 - active

OpusDNS GmbH

Registered in
Germany (EU)
Processing location
EU / EEA (EU)
Purpose
Domain management & DNS
Applies to
Website visitors
Start → End
2025-01 - active

Umami

analytics.kontier.eu

Registered in
Self-hosted (EU)
Processing location
Germany (EU)
Purpose
Cookie-free reach measurement
Applies to
Website visitors
Start → End
2025-01 - active

Formbricks

surveys.kontier.eu

Registered in
Self-hosted (EU)
Processing location
Germany (EU)
Purpose
Contact and demo enquiries (replaced by Brevo)
Applies to
Enquirers
Start → End
2025-01 2026-11

Stripe Payments Europe, Ltd.

Transfer to Stripe, Inc. (US) under DPF + SCC

Registered in
Ireland (EU)
Processing location
EU / EEA · US* (3rd country)
Purpose
Payment processing
Applies to
Customers with self-serve checkout
Start → End
2025-06 - active

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