System status
Last confirmed: all services operational
Confirmed on
The state of our services, the incident log and how we tell you when something breaks.
Services
| Service | Address | Status | Last confirmed |
|---|---|---|---|
| Website Product pages, pricing, legal | kontier.eu | Operational | |
| Dashboard The Kontier application | app.kontier.eu | Operational | |
| API REST API and webhooks | api.kontier.eu | Operational | |
| Checkout Self-serve checkout and customer portal | portal.kontier.eu | Operational | |
| Sign-in Identity provider (OIDC) | auth.kontier.eu | Operational | |
| Documentation Developer docs and API reference | docs.kontier.eu | Operational |
Incident log
No reported incidents since June 2026.
As of 5 July 2026. Every incident that affects customers is listed here with its date, duration and cause.
How you hear about incidents
- Incidents
- A dated entry in the incident log on this page and an email to the administrator addresses of affected customers.
- Planned maintenance
- Announced at least 48 hours ahead by email to administrator addresses or in the application, preferably on Sundays 02:00 to 06:00 (CET/CEST). Terms, Annex 1, section 1.3
- Data breaches
- Reported to the customer without undue delay, at the latest 24 hours after we become aware. DPA, section 2.10
- Report a problem
- Something is not working and it is not listed here? Write to us at contact@frontieralgorithmics.com. Security vulnerabilities go to security@kontier.eu.
This page is served from kontier.eu itself. If the website is down, the email still reaches you.
Where the services run
- Platform
- OVH SAS, France (EU): managed Kubernetes, managed PostgreSQL, secret management
- Email delivery
- Brevo SAS, EU/EEA
- Other infrastructure
- IONOS SE (EU/EEA), STRATO AG (Germany), Scaleway SAS (EU/EEA)
- Payments
- Stripe Payments Europe (Ireland); transfer to Stripe, Inc. (US) possible under DPF and SCC